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Common Questions

Below are some helpful FAQ's. Have a question not listed here? Reach out and ask using our contact form​.

Why must I complete the intake paperwork prior to my session?

We keep all records in our HIPPA compliant electronic health software. Our programming allows for a much higher level of security than paper files. If you do not have the paperwork completed before hand, when you first arrive, you will be asked to fill it out, potentially taking up valuable time you could be spending with your counselor. If you need assistance filling out your paperwork, we are here to help and would be happy to do so.

How can therapy help me?

Counselors can provide support in a variety of ways, from being present with a client as they express themselves to processing complex trauma. Many people find that counselors can be an immense support and asset in managing their stress, pursuing personal growth and exploring relationships and concerns in their everyday life. We can provide a fresh, objective perspective and cultivate a sense of direction to help find a solution together. The benefits from therapy are directly related to how well you use the process and put it into practice.

Do I really need therapy?

Everyone goes through challenging moments or periods in life; there’s nothing wrong with seeking out support and professional guidance to help you work through them. Therapy provides long lasting benefits, an opportunity to actively problem solve day to day concerns and learn skills to help you avoid any future hurdles that you may either be aware or unaware of.

Why do people to go therapy and how will I know if it is right for me?

Everyone is on their own path and often the decision and motivation to pursue therapy is as unique as the person themselves. People may be going through a big life adjustment or not managing stress well. Counselors can give you support on a range of concerns and help, remind you that you are not alone and offer insight along the way.

Medication and Psychotherapy, how do they work together or separately?

Therapy assists a client in finding the root cause or pursue long term solutions to mental and emotional blocks that have elicited pain. Medication addresses the symptoms that are caused by the emotional distress or duress we are experiencing. Working with your medical doctor or Psychiatrist, you can determine what the best path is for you, considering that in some cases an integrated approach combining medication and therapy can be successful.

Do you take insurance and how does that work?

We are currently accepting clients with the following insurance: Cigna, United Health Care and Out of Network benefits. We also accept private pay and have a limited amount of sliding scale spots for those opting not to use their insurance coverage. Fees set by the insurance company are not negotiable. If you chose to use your insurance, please check your coverage by calling the number on the back of your insurance card.

Does what we talk about in therapy remain confidential?

Confidentiality is one of the most important elements between a client and psychotherapist. Successful therapy requires a high degree of trust knowing that what is discussed in session is not disclosed, with the limits of confidentiality being the exception. You may want your counselor to share information or give an update to someone and in those cases you counselor cannot release this information without obtaining your written permission by law.

I’m concerned and feeling like I might hurt myself. Is there someone I can talk to?

Please call 911 or go to your nearest emergency room. Notify your counselor; but most importantly, please seek help! We are not a crisis facility; while we can help you during your sessions, we are typically unable to get someone in the same day.

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